Shipping policy
Last updated: December 26, 2025
Thank you for shopping with PerfumeCulture. Please read our shipping policy carefully to understand how your order will be processed and delivered.
📦 Order Processing
-
All orders are processed within 1–2 business days after order confirmation
-
Orders are not shipped or delivered on Sundays or public holidays
-
Processing times may be slightly longer during sales or high-volume periods
🚛 Shipping & Delivery (India)
We offer Standard and Express shipping options across India.
-
Standard Delivery:
⏱ 7–10 working days -
Express Delivery:
⚡ 2–3 working days
Delivery timelines may vary depending on:
-
Customer location and pin code
-
Courier partner operations
-
Weather conditions, public holidays, or unforeseen delays
PerfumeCulture is not responsible for delays caused by courier partners.
💰 Shipping Charges
-
Shipping charges are calculated and displayed at checkout
-
Express delivery charges (if selected) will be higher than standard shipping
-
COD charges are non-refundable
📍 Delivery Address
-
Customers are responsible for providing accurate shipping details
-
Orders with incorrect or incomplete addresses may face delays or cancellation
-
Address changes after order confirmation may not be possible
📦 Shipment Tracking
-
Tracking details will be shared via email / SMS / WhatsApp once shipped
-
Customers can track their order using the courier tracking link
🚚 Cash on Delivery (COD)
-
COD is available for select pin codes only
-
Refusal of COD delivery may result in COD being disabled for future orders
❗ Delivery Issues
-
If your order is marked as delivered but not received, contact us within 48 hours
-
For damaged packages, a complete unboxing video is mandatory (as per our Return & Refund Policy)
All shipping-related queries must be sent to:
📧 perfumeculture.global@gmail.com
📞 Contact Us
For any shipping or delivery queries:
📧 Email: perfumeculture.global@gmail.com
📞 Phone: +91 7039315012
🧴 Store Name: PerfumeCulture